Best CRM Systems 2023/34

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Publish date

09/28/2023

Post author

Daniel

Mastering Customer Relationships: Unveiling the Pinnacle of CRM Systems for 2023

In the ever-evolving landscape of business, the key to success lies in effective customer relationship management (CRM). As businesses strive to understand, connect, and engage with their clients, the choice of a robust CRM system becomes instrumental in fostering lasting connections. In this comprehensive guide, we navigate the realm of CRM solutions to present you with the crème de la crème: Monday.com, Capsule, and Pipeline.

Join us on a journey through the intricate world of CRM, where efficiency, customisation, and seamless collaboration are paramount. We’ve meticulously assessed and selected these three industry-leading CRM systems, each with its unique strengths and capabilities. Whether you’re a burgeoning startup, a growing enterprise, or an established business, our guide will empower you to make an informed decision and elevate your customer relationship strategies to new heights.

Unlock the potential of your business relationships with the best CRM systems 2023 has to offer. Let’s delve into the future of customer-centric excellence together.

4.8 OUT OF 5 STARS

ELEVARE’S TOP PICK

BEST USE-BEST ALL ROUND CRM

FREE TRIAL- 14 DAYS

COST PER MONTH – $0 – $10

CUSTOMER SERVICE- 2417 EMAIL AND CHAT

Description 

monday.com Work OS is an open platform where anyone can create and shape the tools they need to run every aspect of their work. By combining building blocks, like apps and integrations, organizations and teams can build or customize whatever they need to optimize efficiency, productivity, and collaboration.

Testimonials 

Kyle Dorman, Operations Department Manager, Ray White

“The monday.com Work OS allowed us to build a completely flexible CRM that we could customize to suit our needs, which no other CRM allowed us to do. Our business development team can now send hundreds of emails a day directly (and automatically) from our CRM without lifting a finger. monday.com CRM has opened countless doors of opportunities that we never had before.”

Shawn Murray, Chief Financial Officer, McChrystal Group

“monday.com has been the backbone of our success. Now, we can forecast if we have enough front-end business to meet our monthly revenue targets. The platform was instrumental in our 60% revenue increase during the COVID-19 outbreak.”

Deepa Shah, SVP of Innovation, Entrepreneur Media

“All the data in the boards sum up into a single dashboard that our President and Head of Sales use to see the total opportunities we’ve won and review what’s in the pipeline under the different sales stages. And then, they can see a monthly breakdown of how well the sales team members are progressing towards their monthly goals. If they want to see a detailed view, they can click into it and see what’s in which sales pipeline bucket and the salesperson next to the opportunity,”

Click here to find out more 

4.5 OUT OF 5 STAR

BEST USE- OVER 50 INTEGRATIONS WITH OTHER APPS

FREE TRIAL- 30 DAYS

COST PER MONTH- $18 – $54

CUSTOMER SERVICE- MON-FRI EMAIL AND CHAT

Description

Capsule is a smart, simple online CRM that helps businesses to stay organized, know more about their customers, build strong relationships and make the most of sales opportunities.

Some of our core features include: contact management, task management, sales pipeline, opportunity management and sales analytics. Our mobile app is available on iOS and Android. Capsule integrates with dozens of applications including Microsoft 365, Google Workspace, Mailchimp, Xero, QuickBooks and many more.

Testimonials 

Dale Harris, Director of Wholesale, Hasbean

“After a tough day, my team can log into Capsule and see their pipeline of orders and very clearly the number of sales they’re bringing in, their personal impact on the business and on our producers around the world, it’s a big morale boost.”

“Our staff members know each client’s situation before they go into a meeting as all the information is in front of them before they go – it’s so easy and it makes better use of our time.”

Ash Young, Managing Director, Evoluted 

“Thanks to Capsule’s clean interface, it’s incredibly easy to use. Very little training is required, we can easily track client communications, our sales pipeline and the Xero integration makes billing clients seamless too.”

Sue Keogh, Director, Sookio

“I started with a spreadsheet. It was really simple, listing the various contacts I had and where they were based, so next time I was in the area I would make a note to get in touch.”

“The thing I like about Capsule is that when I was first getting to know how to use it any time I thought, I wonder if it does this, it always did.”

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4.5 OUT OF 5 STARS

BEST USE- BEST CRM FOR VISUALISING SALES PIPELINE

FREE TRIAL- 30 DAYS

COST PER MONTH- $14 – $99

CUSTOMER SERVICE- 24/7 EMAIL AND CHAT

Description 

Made by Salespeople, For Salespeople. Get a sales platform that offers easy setup, seamless integrations, and intuitive tools. With Pipeline CRM, you’ll have everything you need to accelerate sales.

Testimonials 

Steve Hettema, CEO, Rainier Custom Homes

“We build meaningful and lasting relationships by consistently delivering high-quality projects with clear communication and integrity.”

“Improving time-to-close by more than 50 percent is pretty great for a high-end custom home construction project. That has been possible because our sales process is systematized with Pipeline CRM.”

Michael Lang, CEO of SG Partners

“The clients that I introduced to Pipeline CRM to over the years are still using it today and they absolutely love it. That’s a great testimony to the product. It keeps getting better”

Dan Stifle, Partner, SunX Solar Systems 

“We’ve doubled our revenue since we started using Pipeline CRM. It put everyone on the same page and allowed our company to work seamlessly. And that has allowed us to grow as a company.”

Click here to find out more 

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